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Tips for Improving Client Relationships
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SKU: OLPM20180415100% SSL Secure
Quick and easy tips designed to help lawyers build and improve upon client relationships.
- Effective communication - listening, tone, body language, empathy, and more
- How procrastination affects how we communicate with clients
- How to say "no"
- Integrating client communication into your workflows
- Thanking clients as part of your closing ritual
- The Art of CYA
- When to call, email, meet in person, or text
- Why letters may be superior to emails